Terms and Conditions
TERMS AND CONDITIONS
SHORT-TERM RENTAL BOOKING AGREEMENT
Holidate Homes LLC | 405 Stays
Website: www.holidatehomes.com and 405stays.com
Governing Jurisdiction: Oklahoma County, Oklahoma, United States
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SECTION 1 – DEFINITIONS AND AGREEMENT
1.1 Parties
These Terms and Conditions (“Agreement”) constitute a legally binding agreement between Holidate Homes LLC, including its associated hosting brands and authorized property management operations, such as 405 Stays (collectively referred to as the “Company,” “Host,” “We,” “Us,” or “Our”), and the individual making a reservation (“Guest,” “You,” or “Your”).
The Company may act as the owner, authorized property manager, or booking agent for the accommodation identified in the reservation confirmation.
1.2 Acceptance of Terms
By making a reservation, submitting payment, electronically accepting these Terms, or otherwise entering into a rental agreement with the Company, the Guest acknowledges and agrees to comply with these Terms and Conditions.
The Guest confirms that they:
1. Have reviewed the property’s description, amenities, rules, and reservation details.
2. Understand and accept the applicable cancellation and refund policy.
3. Agree to the disclosed payment obligations.
4. Agree to comply with all applicable property rules.
5. Are legally authorized to enter into this Agreement.
6. Accept responsibility for the conduct of accompanying occupants and visitors to the extent permitted by law.
1.3 Applicability
These Terms primarily govern reservations made directly through the Company’s websites, booking engines, or authorized direct-booking channels.
Reservations made through Airbnb, Vrbo, Booking.com, or other third-party platforms may also be governed by those platforms’ applicable terms and policies.
Where mandatory law or controlling platform requirements conflict with this Agreement, those requirements will prevail to the extent applicable.
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SECTION 2 – RESERVATIONS AND BOOKING CONFIRMATION
2.1 Reservation Confirmation
A reservation is considered confirmed only when:
* The Company has accepted the reservation.
* Required payment has been successfully processed.
* The Guest has received written booking confirmation.
* Any required identity verification or additional booking documentation has been completed.
2.2 Reservation Information
Guests are responsible for providing accurate information, including their legal name, contact information, number of occupants, and other information reasonably required to administer the reservation.
The Company may request additional verification when reasonably necessary to prevent fraud, unauthorized bookings, or violations of property occupancy restrictions.
2.3 Right to Decline Reservations
The Company reserves the right to decline or cancel reservations for legitimate reasons, including suspected fraud, payment failure, material misrepresentation, legal restrictions, or failure to complete required verification.
If the Company cancels a reservation before check-in for reasons unrelated to Guest misconduct, the Company will refund payments for accommodation not provided, unless an alternative remedy is mutually agreed upon or applicable law requires otherwise.
The Company will not discriminate in violation of applicable law.
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SECTION 3 – CANCELLATION AND REFUND POLICY
3.1 Standard Cancellation Policy
Unless a different cancellation policy is expressly disclosed and accepted during booking, all direct reservations are subject to the following cancellation policy:
More than 14 days before check-in: 100% refund.
Guests who cancel more than fourteen (14) days before the scheduled check-in time are eligible for a full refund of the reservation amount paid.
14 days or less, but more than 7 days before check-in: 50% refund.
Guests who cancel during this period are eligible for a refund equal to fifty percent (50%) of the total reservation amount paid.
The remaining fifty percent (50%) is non-refundable.
7 days or less before check-in: No refund.
Reservations canceled seven (7) days or less before the scheduled check-in time are non-refundable, except where required by applicable law or expressly authorized by the Company.
3.2 Calculation of Cancellation Deadlines
Cancellation deadlines are calculated backward from the property’s scheduled check-in time of 4:00 PM Central Time on the arrival date.
The applicable time zone is America/Chicago, including daylight saving time when applicable.
The cancellation request must be received before the relevant deadline to qualify for the corresponding refund.
3.3 Refund Calculation
Refund percentages apply to the total reservation amount paid, including accommodation charges, mandatory cleaning fees, mandatory booking fees, and applicable taxes, subject to any adjustments required by law.
Optional services not yet provided will be refunded where required by law or under the applicable service terms.
3.4 Cancellation Requests
Cancellation requests must be submitted through the Company’s official reservation system or designated communication channels.
The effective cancellation time is when the Company receives the request.
Guests are responsible for submitting cancellation requests before the applicable deadline.
3.5 Non-Refundable Reservations
Certain reservations may be offered at discounted non-refundable rates.
When a reservation is expressly identified as non-refundable during checkout, the Guest agrees that voluntary cancellation will not qualify for a refund, except where required by applicable law or where the Company fails to provide the contracted accommodation.
3.6 No-Shows
A Guest who fails to arrive on the scheduled check-in date without canceling the reservation remains responsible for the reservation charges under the applicable cancellation policy.
Failure to arrive does not automatically entitle the Guest to a refund.
3.7 Early Departures
Guests who voluntarily depart before their scheduled checkout date are not entitled to refunds for unused nights unless otherwise required by law or expressly agreed to by the Company.
3.8 Personal Emergencies and Travel Disruptions
Personal emergencies, illness, transportation delays, flight cancellations, changes in travel plans, scheduling conflicts, or other circumstances affecting a Guest’s ability to travel do not automatically create a right to a refund outside the applicable cancellation policy.
Guests are encouraged to purchase travel insurance.
This provision does not eliminate rights or remedies required by applicable law.
3.9 Reservation Modifications
Requests to change reservation dates, properties, occupancy, or length of stay are subject to availability and Company approval.
A requested modification does not automatically extend or reset an existing cancellation deadline.
Approved modifications must be confirmed in writing.
3.10 Refund Processing
Approved refunds will generally be issued to the original payment method.
Processing times depend on the payment processor and the Guest’s financial institution.
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SECTION 4 – PAYMENT TERMS AND AUTHORIZATION
4.1 Payment Authorization
By submitting payment information and completing a reservation, the Guest authorizes Holidate Homes LLC or its designated payment processor to charge the selected payment method for the total reservation amount disclosed during checkout.
The Guest represents that they are authorized to use the selected payment method.
4.2 Reservation Charges
Reservation charges may include:
* Accommodation fees.
* Cleaning fees.
* Applicable taxes.
* Disclosed service fees.
* Authorized pet fees.
* Approved early check-in or late checkout fees.
* Other optional services expressly selected or authorized by the Guest.
All mandatory charges will be disclosed before the Guest completes payment.
4.3 Payment Processing
The Company uses Stripe or other authorized payment-processing providers to process electronic payments.
Payment transactions are subject to applicable payment-network rules and the payment processor’s terms.
4.4 Failed Payments
If a payment is declined, reversed, or otherwise unsuccessful, the Company may request an alternative payment method.
The Company may cancel an unpaid reservation in accordance with the disclosed booking terms and applicable law.
4.5 Additional Charges
Additional charges arising after booking must be supported by the applicable agreement, valid payment authorization, and relevant documentation.
The Company will not treat general acceptance of these Terms as unlimited authorization to charge any amount to a Guest’s payment method.
Where additional payment authorization is required, the Company will request it before processing the charge.
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SECTION 5 – PAYMENT DISPUTES AND CHARGEBACKS
5.1 Acknowledgment of Charges
By completing the reservation, the Guest acknowledges that the applicable reservation dates, total charges, cancellation policy, and other material booking conditions were disclosed before payment authorization.
5.2 Cancellation Policy and Payment Disputes
The Guest understands that cancellation after the applicable refund deadline does not automatically invalidate an otherwise authorized reservation charge.
A disagreement with a properly disclosed cancellation policy does not, by itself, establish that the original transaction was unauthorized.
5.3 Resolution of Billing Concerns
Guests are encouraged to contact the Company promptly regarding billing discrepancies, reservation concerns, or accommodation complaints.
The Company will make reasonable efforts to investigate and resolve legitimate concerns.
5.4 Chargeback Documentation
The Company reserves the right to contest payment disputes involving charges it reasonably believes are valid.
To support the investigation and resolution of payment disputes, the Company may retain relevant records, including:
1. Reservation confirmations.
2. Payment receipts and transaction identifiers.
3. Electronic acceptance of booking terms.
4. Cancellation policy disclosures.
5. Reservation modification records.
6. Guest communications.
7. Check-in instructions and access records.
8. Relevant exterior security footage.
9. Maintenance and inspection records.
10. Relevant photographs and documentation of services provided.
The Company may provide appropriate records to Stripe, payment networks, financial institutions, legal representatives, or other authorized parties when reasonably necessary and legally permissible.
5.5 Duplicate Refunds
If a Guest receives duplicate reimbursement through both a direct refund and a payment dispute, the Company reserves the right to seek correction or lawful recovery of the duplicate amount.
5.6 Fraudulent or Unauthorized Transactions
The Company may investigate suspected fraudulent bookings and cooperate with payment processors, financial institutions, and law enforcement where appropriate.
5.7 Preservation of Consumer Rights
Nothing in this Agreement prohibits Guests from initiating lawful payment disputes or exercising rights under applicable consumer protection laws, including the Fair Credit Billing Act where applicable.
No provision of this Agreement guarantees that a chargeback will be decided in the Company’s favor.
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SECTION 6 – CHECK-IN AND CHECKOUT
6.1 Standard Check-In
Standard check-in begins at 4:00 PM Central Time on the scheduled arrival date.
Early check-in is not guaranteed.
Guests requesting early check-in must obtain prior written approval from the Company.
An additional early check-in fee may apply and will be disclosed before the Guest accepts the arrangement.
6.2 Standard Checkout
Standard checkout is 11:00 AM Central Time on the scheduled departure date.
Guests must vacate the property and return possession by the scheduled checkout time.
6.3 Late Checkout
Late checkout is permitted only with prior written approval from the Company.
An additional late checkout fee may apply and must be paid as agreed.
Approval is subject to availability and operational requirements.
6.4 Unauthorized Late Checkout
Guests remaining beyond the scheduled checkout time without authorization may be responsible for reasonable, documented costs directly resulting from the unauthorized occupancy.
Such costs may include additional cleaning expenses, operational delays, or documented losses affecting an incoming reservation, to the extent permitted by law.
The Company reserves the right to pursue lawful remedies for unauthorized occupancy.
6.5 Early Arrival
Guests arriving before the scheduled check-in time may not enter the property without authorization.
The Company is not responsible for providing early access unless expressly agreed upon.
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SECTION 7 – OCCUPANCY AND HOUSE RULES
7.1 Maximum Occupancy
The number of occupants may not exceed the maximum occupancy disclosed in the property listing or reservation confirmation.
Additional occupants require prior written approval.
7.2 Parties and Events
Unauthorized parties, events, and large gatherings are prohibited.
Guests must comply with applicable occupancy restrictions, noise ordinances, and property-specific rules.
7.3 Smoking
Smoking is prohibited in designated non-smoking areas.
Guests may be responsible for reasonable, documented cleaning or remediation expenses resulting from violations.
7.4 Noise and Neighbor Disturbances
Guests must avoid unreasonable noise and disturbances.
Guests must comply with applicable local ordinances and posted quiet-hour requirements.
7.5 Illegal Activities
Illegal activities are strictly prohibited.
The Company may contact law enforcement when reasonably necessary.
7.6 Guest Responsibility
The primary Guest is responsible for communicating applicable house rules to accompanying occupants and visitors.
The Guest may be responsible for documented damage or other losses caused by accompanying occupants or visitors to the extent permitted by law.
7.7 Material Violations
Material violations of house rules may result in termination of the stay through lawful procedures.
Any refund following termination will be determined according to the applicable booking terms and law.
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SECTION 8 – PET POLICY
8.1 Pet Authorization
Pets are permitted only at properties designated as pet-friendly or when expressly approved by the Company.
Guests must disclose pets before arrival and pay applicable pet fees.
Pet fees will be disclosed before the Guest accepts the pet accommodation.
8.2 Unauthorized Pets
Bringing an unauthorized pet into a property constitutes a violation of the house rules.
The Company may require removal of an unauthorized animal, subject to applicable law.
8.3 Pet-Related Damage
Guests are responsible for damage caused by their pets beyond normal wear and tear.
Recoverable expenses may include reasonable costs associated with:
* Furniture damage.
* Flooring or carpet damage.
* Excessive pet hair or waste removal.
* Odor remediation beyond ordinary cleaning.
* Other documented property damage.
8.4 Service Animals
The Company complies with applicable federal, state, and local laws regarding service animals and disability accommodations.
Where required by law, service animals will not be subject to ordinary pet fees or pet restrictions.
Guests remain responsible for damage caused by an animal to the extent permitted by law.
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SECTION 9 – PROPERTY CONDITION AND MAINTENANCE
9.1 Property Descriptions
The Company makes reasonable efforts to provide accurate property descriptions, photographs, and amenity information.
Guests are responsible for reviewing the listing before booking.
9.2 Reporting Concerns
Guests are encouraged to inspect the property promptly after arrival and report material cleanliness, maintenance, safety, or accommodation concerns.
Reports should include sufficient details to allow the Company to investigate.
9.3 Opportunity to Resolve Problems
The Guest agrees to provide a reasonable opportunity for the Company to investigate and address reported concerns when circumstances permit.
The Company may arrange inspections, maintenance, repairs, or other reasonable remedies.
9.4 Failure to Report Problems
Failure to report a concern promptly may affect the Company’s ability to verify the circumstances or provide a timely remedy.
However, failure to report an issue immediately does not automatically waive rights or remedies provided by law.
9.5 Emergency Repairs
The Company may arrange emergency access when reasonably necessary to address safety hazards, prevent property damage, or respond to emergencies, subject to applicable law.
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SECTION 10 – AMENITIES AND EQUIPMENT
10.1 Amenity Availability
Certain properties may offer amenities including:
* Swimming pools.
* Hot tubs.
* Outdoor grills.
* Fire pits.
* Massage chairs.
* Arcade games.
* Entertainment systems.
* Outdoor recreational equipment.
* Other advertised amenities.
The Company makes reasonable efforts to maintain amenities in working condition.
10.2 Temporary Interruptions
Amenities may occasionally become unavailable due to maintenance, equipment malfunction, weather conditions, utility interruptions, or circumstances outside the Company’s reasonable control.
The Company will make reasonable efforts to address reported issues.
Temporary interruption of a nonessential amenity does not automatically entitle the Guest to a full reservation refund.
10.3 Material Amenity Failures
If an essential service or materially advertised feature becomes unavailable, the Company will evaluate appropriate remedies based on the circumstances, the extent of the disruption, services actually provided, and applicable law.
10.4 Misuse of Equipment
Guests must use amenities according to posted instructions and reasonable safety requirements.
Guests may be responsible for damage resulting from negligent or intentional misuse.
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SECTION 11 – POOLS, HOT TUBS, GRILLS, AND OUTDOOR SAFETY
11.1 Use of Amenities
Guests must follow posted safety instructions when using pools, hot tubs, grills, fire pits, and other recreational equipment.
11.2 Supervision of Children
Children must be appropriately supervised by a responsible adult when using recreational amenities.
11.3 Unsafe Conduct
Guests must not engage in unsafe conduct or misuse equipment.
The Company may restrict access to amenities when reasonably necessary to address safety concerns.
11.4 Responsibility for Damage
Guests may be responsible for damage caused by negligent or intentional misuse of amenities.
11.5 Liability
To the maximum extent permitted by applicable law, the Company disclaims responsibility for injuries or losses resulting from a Guest’s misuse of amenities or failure to follow reasonable safety instructions.
Nothing in this Agreement excludes liability that cannot lawfully be excluded.
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SECTION 12 – EXTERIOR CCTV AND SECURITY MONITORING
12.1 Camera Disclosure
For legitimate security and property-management purposes, certain properties are equipped with exterior closed-circuit television (CCTV) cameras.
Exterior cameras may monitor:
* Entrances and exits.
* Front porches.
* Driveways and parking areas.
* Backyards.
* Exterior gates.
* Outdoor recreational areas.
Camera locations and monitored areas may vary by property.
The Company will disclose cameras as required by applicable law and booking-platform policies.
12.2 No Interior Cameras
The Company does not install or operate surveillance cameras inside rental accommodations.
Cameras are not installed in bedrooms, bathrooms, or other private interior living spaces.
12.3 Purpose of Monitoring
Exterior security cameras may be used to:
1. Protect Guests and property.
2. Monitor unauthorized access.
3. Investigate security incidents.
4. Verify reported property damage.
5. Investigate potential violations of occupancy restrictions or house rules.
6. Document incidents relevant to insurance claims, legal proceedings, or payment disputes.
12.4 Privacy
Security camera footage will be accessed, retained, and disclosed for legitimate purposes in accordance with applicable privacy laws.
Cameras will not be operated in a manner that unlawfully invades Guests’ reasonable expectations of privacy.
Any audio recording must comply with applicable recording and consent laws.
12.5 Camera Tampering
Guests may not intentionally disable, obstruct, disconnect, damage, or tamper with disclosed exterior security equipment.
Violations may result in reasonable damage charges or other lawful remedies.
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SECTION 13 – PROPERTY DAMAGE AND ADDITIONAL CLEANING
13.1 Guest Responsibility
Guests are responsible for property damage caused by negligence, intentional misconduct, or violations of applicable house rules, subject to applicable law.
Normal wear and tear is excluded.
13.2 Recoverable Damage
Potential recoverable expenses may include reasonable costs associated with:
* Damaged furniture or appliances.
* Broken fixtures.
* Missing property.
* Excessive cleaning beyond ordinary use.
* Unauthorized smoking.
* Pet-related damage.
* Other documented damage attributable to the Guest or accompanying occupants.
13.3 Damage Documentation
The Company will make reasonable efforts to document claimed damage and provide an itemized explanation of charges.
Documentation may include photographs, inspection reports, invoices, receipts, and relevant communications.
13.4 Payment for Damage
Any charge to a previously provided payment method must be supported by valid payment authorization and comply with applicable payment-network rules and law.
Where additional authorization is required, the Company will request it before charging.
The Company reserves the right to pursue lawful recovery of substantiated damages.
13.5 Ordinary Wear and Tear
Guests will not be charged for ordinary wear and tear resulting from reasonable use of the property.
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SECTION 14 – ACCESS, SECURITY, AND PROPERTY PROTECTION
14.1 Electronic Access
Properties may use electronic locks, access codes, or other authorized entry systems.
Guests must not share access credentials with unauthorized individuals.
14.2 Access Records
The Company may retain electronic access records for legitimate security, operational, fraud-prevention, and dispute-resolution purposes.
14.3 Lost or Compromised Access Credentials
Guests must promptly notify the Company if access credentials are lost, disclosed, or compromised.
14.4 Security Equipment
Guests must not tamper with locks, alarms, smoke detectors, carbon monoxide detectors, or other safety equipment.
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SECTION 15 – GUEST COMPLAINTS AND RESOLUTION
15.1 Reporting Complaints
Guests are encouraged to report material concerns promptly through the Company’s official communication channels.
15.2 Investigation
The Company will make reasonable efforts to investigate reported concerns and determine appropriate corrective action.
15.3 Reasonable Remedies
Depending on the circumstances, remedies may include:
* Maintenance or repairs.
* Additional cleaning.
* Replacement of defective equipment.
* Alternative accommodations.
* Partial refunds.
* Other mutually agreed solutions.
15.4 Refund Determinations
Refund requests will be evaluated based on the applicable cancellation policy, the nature and extent of any verified service deficiency, services actually provided, and applicable law.
15.5 Guest Cooperation
Guests agree to cooperate reasonably with legitimate inspections and corrective efforts, subject to applicable law.
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SECTION 16 – PERSONAL PROPERTY
16.1 Guest Belongings
Guests are responsible for securing their personal belongings.
16.2 Lost or Stolen Property
The Company is not responsible for lost, stolen, or damaged personal property except to the extent liability arises under applicable law.
16.3 Reporting Incidents
Guests should promptly report suspected theft, security incidents, or property damage.
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SECTION 17 – IDENTITY VERIFICATION AND FRAUD PREVENTION
17.1 Verification Requirements
The Company may request reasonable identity verification to prevent unauthorized bookings, payment fraud, or violations of occupancy requirements.
17.2 Verification Information
Verification requirements will be disclosed before booking whenever reasonably practicable.
Personal information collected for verification will be handled according to the Company’s Privacy Policy and applicable law.
17.3 Failure to Complete Verification
The Company may decline or cancel a reservation when legally permissible if required verification is not completed.
Any refund will be determined according to the applicable booking terms and law.
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SECTION 18 – UNCONTROLLABLE EVENTS
18.1 Events Outside Reasonable Control
The Company is not responsible for delays or interruptions caused by events outside its reasonable control, including:
* Severe weather.
* Natural disasters.
* Utility outages.
* Government restrictions.
* Public emergencies.
* Other extraordinary circumstances.
18.2 Response to Disruptions
The Company will make reasonable efforts to communicate material disruptions and identify appropriate solutions.
18.3 Legal Obligations
This provision does not eliminate refund, accommodation, or other obligations imposed by applicable law.
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SECTION 19 – LIMITATION OF LIABILITY
19.1 General Limitation
To the maximum extent permitted by applicable law, the Company will not be liable for indirect, incidental, special, or consequential damages arising from a reservation or stay.
19.2 Exclusions
This limitation does not apply to liabilities that cannot lawfully be limited or excluded.
Nothing in this Agreement limits liability for fraud, intentional misconduct, or other conduct for which limitation is prohibited by law.
19.3 Guest Conduct
The Company is not responsible for injuries or losses resulting solely from a Guest’s negligent, intentional, or unlawful conduct, except to the extent the Company is otherwise legally responsible.
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SECTION 20 – PRIVACY AND DATA PROTECTION
20.1 Collection of Information
The Company may collect information reasonably necessary to administer reservations, process payments, prevent fraud, provide accommodations, and comply with legal obligations.
20.2 Payment Information
Payment information may be processed by Stripe or other authorized payment service providers.
20.3 Disclosure of Information
Relevant information may be disclosed to authorized service providers, financial institutions, insurers, legal representatives, or government authorities when reasonably necessary and legally permissible.
20.4 Privacy Policy
Personal information will be handled in accordance with the Company’s Privacy Policy and applicable law.
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SECTION 21 – WEBSITE CONTENT AND INTELLECTUAL PROPERTY
21.1 Ownership
Unless otherwise stated, Holidate Homes LLC or its licensors own the intellectual property rights associated with the Company’s website content.
21.2 Restrictions
Users may not reproduce, republish, distribute, sell, sublicense, or commercially exploit website content without prior written permission, except as permitted by law.
21.3 Website Accuracy
The Company makes reasonable efforts to maintain accurate website information.
However, website content may occasionally contain errors or outdated information.
Material reservation terms confirmed during checkout and in the booking confirmation will govern the reservation, subject to applicable law.
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SECTION 22 – REVIEWS AND USER CONTENT
22.1 Guest Reviews
Guests may submit reviews or comments regarding their experiences.
Reviews reflect the opinions of the individuals submitting them.
22.2 Prohibited Content
Users may not submit content that:
* Violates applicable law.
* Infringes intellectual property rights.
* Unlawfully discloses private information.
* Contains unlawful threats or harassment.
22.3 Content Moderation
The Company may moderate content on its own websites consistent with applicable law.
Nothing in this Agreement prohibits Guests from submitting lawful, honest reviews or exercising rights protected by consumer review laws.
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SECTION 23 – THIRD-PARTY WEBSITES AND LINKS
23.1 External Links
The Company’s website may contain links to third-party websites.
The Company is not responsible for the content or practices of independent third-party websites.
23.2 Linking to Company Content
Third parties may not use the Company’s trademarks or imply Company endorsement without authorization.
23.3 Website Framing
Users may not frame or alter the presentation of Company website content in a misleading manner without prior written permission.
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SECTION 24 – GOVERNING LAW AND DISPUTE RESOLUTION
24.1 Governing Law
This Agreement will be governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles, except where mandatory law provides otherwise.
24.2 Jurisdiction
For disputes arising under this Agreement that may lawfully be brought in Oklahoma County, the parties consent to the jurisdiction of courts of competent jurisdiction located in Oklahoma County, Oklahoma.
24.3 Good-Faith Resolution
The parties are encouraged to attempt good-faith resolution of disputes before initiating legal proceedings.
24.4 Preservation of Legal Rights
Nothing in this section eliminates non-waivable consumer rights, lawful payment-dispute remedies, or other rights provided by applicable law.
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SECTION 25 – SEVERABILITY
If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
An invalid provision will not automatically invalidate the entire Agreement.
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SECTION 26 – ENTIRE AGREEMENT
This Agreement, together with the confirmed reservation details, applicable cancellation policy, disclosed house rules, and any separately executed rental agreement, constitutes the agreement between the parties regarding the reservation.
In the event of a conflict, mandatory law controls.
Otherwise, reservation-specific terms expressly accepted at checkout control over inconsistent general provisions.
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SECTION 27 – MODIFICATIONS TO TERMS
The Company may update these Terms and Conditions periodically.
Material changes will not retroactively alter the cancellation policy or other material terms of an existing confirmed reservation without the Guest’s agreement, except as required by law.
The version of the Terms applicable to a reservation will be the version accepted at the time of booking, subject to any mutually agreed modifications.
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SECTION 28 – ELECTRONIC ACCEPTANCE
By selecting the acknowledgment checkbox and completing the reservation, the Guest confirms that:
1. They have had an opportunity to review these Terms and Conditions.
2. They understand the applicable cancellation and refund policy.
3. They understand the standard check-in and checkout times.
4. They understand that early check-in and late checkout require approval and may involve additional fees.
5. They understand that pets require authorization and applicable fees, except where prohibited by law.
6. They understand that disclosed exterior CCTV cameras may monitor outdoor areas, including entrances and backyards.
7. They authorize the disclosed reservation payment.
8. They agree to comply with applicable property rules.
9. They understand that the Company may retain relevant booking records for legitimate transaction verification and dispute-resolution purposes.
Electronic acceptance may constitute a binding agreement to the extent permitted by applicable electronic transaction laws.
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SECTION 29 – CONTACT INFORMATION
Holidate Homes LLC
Operating Brands: Holidate Homes | 405 Stays
Website: holidatehomes.com and 405stays.com
Guests should use the official contact information provided on the Company’s website or in their reservation confirmation for booking questions, cancellation requests, maintenance concerns, or payment inquiries.
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END OF TERMS AND CONDITIONS
